Shipping policy
Welcome to Valiapic!
We are committed to delivering your purchases in a fast, safe, and reliable manner. Please review our shipping policy below to understand how we handle deliveries across Egypt.
Shipping Coverage
Valiapic currently ships to all cities and governorates within Egypt. We do not offer international shipping at this time.
Delivery Timeframe
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Orders are processed and shipped within 2 to 5 working days after order confirmation.
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Working days are Sunday through Thursday, excluding public holidays.
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Delivery times may vary slightly based on your location and product availability, but we always strive for timely deliveries.
Shipping Fees
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Shipping fees vary based on your location and will be calculated at checkout.
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Occasionally, we may offer free shipping promotions—keep an eye on our homepage or subscribe to our newsletter for updates!
Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS with tracking information (if applicable), allowing you to follow your order until it reaches your doorstep.
Delivery Issues
If your order is delayed beyond the expected delivery window or arrives damaged, please contact our customer support team at Valiapic.eg@gmail.com or through our website’s Contact Us page. We’ll be happy to assist you.
Change of Address
Please ensure your shipping address is correct before confirming your order. If you need to update your address after placing an order, contact us as soon as possible. Once the package is shipped, address changes may not be possible.